New York Bridge Authority Addresses E-ZPass Error
The New York State Bridge Authority has acknowledged an error affecting E-ZPass customers on the commuter plan, resulting in incorrect charges.
Hudson Valley customers reported issues with their recent bills, prompting an investigation into the matter.
The NYSBA shared that the issue has specifically affected E-ZPass holders who opted for the money-saving commuter plan.
The error occurred after the transition to cashless tolling, which was completed with the removal of toll booths at the Mid-Hudson Bridge in 2022.
Author's summary: E-ZPass error affects commuter plan customers.