Microsoft has acknowledged a bug that incorrectly tells some Windows 10 users that their system is "out of support," causing confusion since support has not fully ended for all users.
Windows 10 can still be extended for free until October 13, 2026. Users on Windows 10 Enterprise LTSC versions are already covered and do not need to purchase Extended Security Updates (ESU).
However, the false alert stating Your version of Windows has reached the end of support appears even on fully supported PCs.
Microsoft confirmed: “The message, ‘Your version of Windows has reached the end of support,’ might incorrectly display in the Windows Update Settings page.”
This problem affects nearly all Windows 10 users, including those on Pro, Enterprise, and Education editions with ESU enabled. It also impacts users of Windows 10 Enterprise LTSC 2021 and IoT Enterprise LTSC 2021.
One user with Windows 10 21H2 IoT Enterprise LTSC, supported until at least 2027, reported receiving the false alert:
“Your version of Windows has reached the end of support. Your device is no longer receiving security updates.”
The alert remains displayed until the user agrees to upgrade to Windows 11 version 25H2 or 24H2 LTSC.
This bug causes unsupported end-of-service messages on valid Windows 10 systems, misleading users into unnecessary upgrades.
Author’s summary: Microsoft’s bug falsely signals end-of-support for many Windows 10 PCs, pressuring users to upgrade despite valid security coverage.